Roaming Service Engineer Vacancy at Safaricom Kenya

Safaricom Kenya has given a detail advertisement for the job of Roaming Service Engineer. Candidates applying for the following positions should have all the basic qualification as mentioned in the main advertisement at www.safaricom.co.ke. The application received last date 11 July, 2011. Regarding Safaricom Kenya Job is given as follow.

Safaricom Kenya Roaming Service Engineer Vacancy Detail

Job Title: - Roaming Service Engineer

Ref. no.: - Technical_Pee_July_2011

Key Responsibilities: -

• Service quality management. Ensure roaming service continuously perform within or exceed KPI, ensure ability of the network to support specific forms of traffic and to support end user experience SLAs.
• Weekly reporting of Roaming Services Performance, Projects and other Roaming related activities.
• Participate in the implementation of new projects and/ or service enhancement as per project timelines.
• Resolve faults on roaming services
• Fault Management: Timely escalation of faults and subsequent follow up with concerned parties (including Partners, Contractors, Other Internal Sections etc.) up to a timely resolution.
• Active participation in the section to enable the team meet sectional, departmental and divisional goals and objectives.
• Budgeting and forecasting; Optimal Management of CAPEX & OPEX attributed to Roaming Services.

Minimum Requirements: -

• University degree in Electrical Engineering/Electronics or Information Technology;
• 2 years experience in GSM/ Circuit & Packet Switching. As well as knowledge of commonly used GSM protocols e.g. CAMEL, 3GPP, ISUP etc. and IREG standards.
• Practical project management skills;
• Knowledge of telecommunication systems;
• Proactive, confident, energetic and able to work under pressure with a positive attitude and good organization skills

How to Apply: -

Interested and qualified candidates should send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below.

The Senior Manager - Talent Acquisition,

Safaricom Limited.

Via email to: internalapplications@safaricom.co.ke