Job Title: - Reservations Manager
Deadline: - 22 July, 2011
Duties & Responsibilities: -
- Managing the day-to-day duties of the reservations team to ensure the highest level of performance.
- Ensuring competitive tour costing, quotations and pricing for accommodation and air.
- Ensuring proper management and preparation of client’s itineraries per their request.
- Coordination between Head Office and all other operations in East Africa, including local ground handling agents, and suppliers.
- Administering all the general booking needs of overseas travel groups.
- Product development and inspections of new properties.
- Flight bookings and confirmations.
- Charter flight manifesting / roll briefings and supervision and also flight handling
- Bookings, reservations & ticketing for domestic and international flights.
- Overseeing proper invoicing and accounting of files.
- Customer care services to clients, agents and suppliers as required.
Requirements: -
- A degree in Tours & Travel or Business Administration.
- Minimum 5 years management experience in tour/travel or hospitality industry at the luxury level.
- Excellent knowledge of luxury properties throughout East Africa.
- Outstanding leadership, planning and negotiation skills.
- Strong manager who is ready to work long hours and can handle high working pressure.
- Excellent computer skills with good knowledge of Granite reservations system.
- Excellent communication skills.
Qualified and experienced candidates please send your application and a detailed CV to
DNA/1033
P.O. Box 49010, GPO
00100-Nairobi
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